How do I leave my DHL signature?

Signature Release allows customers to authorize delivery with an electronic signature, prior to delivery. Simply go to http://ondemand.dhl.com/ and select your country to find out more.

Does DHL leave card?

If you have missed our driver, they’ll leave a card notifying you that they’ll try to deliver again the next workday. If there’s no one at home on the second delivery attempt, the driver will leave a card stating that you can collect the parcel at a DHL sorting center.

Does DHL eCommerce require signature?

DHL eCommerce Parcel Direct do not require a signature on delivery.

Does DHL deliver to home addresses?

DHL@home service is designed for business-to-residence shippers who desire a secure, cost-effective shipping solution. Shipments are picked up by DHL and delivered the last-mile to customers at their home, business or Post Office Box by the local Post Office using Parcel Select. Standard delivery is 2 to 4 days.

What happens if I’m not home DHL?

WHAT HAPPENS IF THERE IS NO-ONE AVAILABLE TO RECEIVE MY PARCEL? If there is no one available to accept the parcel, a calling card will be left at the address informing the receiver that DHL tried to deliver. The receiver can either collect the parcel from their local DHL Service Point or arrange another delivery.

Does DHL deliver to rural areas?

Rural communities need certain basic functions to survive in the long term. For many rural communities in Canada, Canada Post is the only way to deliver or receive packages and mail. Urban residents have additional private options like FedEx, UPS or DHL, which do not service many rural communities or areas.

What happens if I don’t pay DHL Import duty?

If the sender does not pay the import duties and VAT, DHL will pay the import duties and VAT due to Customs so that your parcel can be imported. DHL will pass on to you the costs it pays to Customs. Your parcel can only be delivered to you once you have paid the full amount and administration fees* to DHL.

Do you have to sign for receipt with DHL?

Most of the time, you don’t have to sign for receipt. But if you’re shipping or ordering high-value items, it’s best to require a signature for your package to be released. This will prevent it from falling into the wrong hands.

How can I have DHL deliver to my front door?

By leaving a signed authorization form at your front door on the morning of the day of delivery, you can authorize us to leave your shipment if you are absent when we attempt delivery. You can authorize us to leave your shipment with an immediate neighbor if you are absent when we attempt delivery.

What happens if I call DHL on a Saturday?

If you have received one of our calling cards on a Saturday, please note that your delivery will automatically be reattempted on Monday. There is no requirement for you to contact us unless you wish to reschedule to an alternative day. Can my driver come back today?

Can You Leave Your shipment at any address?

You can authorize us to leave your shipment without collecting a signature if you are absent when we attempt delivery. By leaving a signed authorization form at your front door on the morning of the day of delivery, you can authorize us to leave your shipment if you are absent when we attempt delivery.