Useful tips

How do I contact MTA customer service?

How do I contact MTA customer service?

MTA and Other General Numbers

  1. Out of region callers: 877-690-5116.
  2. International callers: 212-878-7000.
  3. Police Emergencies: 911.
  4. MTA Corporate Offices: 212-878-7000.
  5. Public Meeting Hotline: 212-878-7199.
  6. New York Transit Museum: 718-694-1600.
  7. Anti-Terrorism Hotline: 888-NYC SAFE (888-692-7233)

How do I contact Whatsapp MTA?

Customers can chat with NYC Transit by visiting

What number is 212 MetroCard?

For further information or additional copies of the application, call 212-METROCARD: 1-718-596-8273 TTY/TDD (for people with hearing impairments). I am a senior citizen 65 years or older (LI Bus, 60 or older).

Can I check the balance of my MetroCard online?

Currently, the New York City Metrocard does not offer an online method for checking your card balance. If you need to access your balance, you’ll need to do so while at the subway station or using the bus. You can find these apps by searching “Metrocard balance tracker” in your phone’s app store.

How do I get my money back from MTA?

Your best option to request a refund is to do it through the online form:

  1. Go to the MTA Customer Self Service page.
  2. Scroll down until you reach the MetroCard section.
  3. Click on eFIX.
  4. Pick the Balance Protection Claim option from the menu.
  5. Check the requirement checkboxes to verify you have a right to a refund.

Can you buy a MetroCard online?

– The only MetroCards available to purchase online are intended for people who need a card every month. If you are a visitor to NYC it is best to buy your card in the city. How to Buy MetroCards: – Vending machines will take cash, ATM cards, and all major credit cards.

Are MetroCards being phased out?

New York’s Metropolitan Transit Authority (MTA) is to phase out its thirty-year old MetroCard in 2023 in favour of contacless payment acceptance across its network. The card will eventually be available at vending machines in stations as well, completely displacing the old MetroCard by 2023.

Can I get a refund on my MTA MetroCard?

Yes you can get a refund for your MTA metrocard. You’ll need to obtain a form from the subway attendant booth, fill it out and mail it in with your metrocard. You’ll then get a refund in the form of a new metrocard in the mail.

How to contact the MTA?

The customer service number of Metropolitan Transportation Authority is 877-690-5116

What to do with expired MetroCards?

If your Pay-Per-Ride MetroCard expires, you have two years from the expiration date to transfer any remaining money to a new card. Within the first year after expiration, bring your expired card to any subway station and ask the agent to make the transfer. After that time, the expired MetroCard must be sent to MetroCard customer claims.

How much is a new MetroCard?

These MetroCard products are the $7.75 AirTrain MetroCard (Effective November 1, 2019): $25 10-Trip AirTrain MetroCard, and $40 30-Day AirTrain Unlimited Ride MetroCard. Free point-of-sale materials are available to support MetroCard sales.

What number is 212 Metrocard?

How do I call LIRR?

The LIRR operates 24-hours-a-day, 7-days-a-week, including all holidays, with service intervals varying by destination and time of day. For travel information, call 718-217-5477.

How do I get a refund from MTA?

How do I complain to the MTA?

How to Complain to the M.T.A.

  1. Phone: There is a toll-free complaint line for buses, 1-888-692-8287; a general non-toll-free number, (718) 330-3322; and an emergency line for the M.T.A.
  2. E-Mail: You can e-mail the M.T.A.

How do I file a claim against MTA?

If you have been injured in a New York public transit accident, you have only a limited time to file a notice of claim with the New York City Transit Authority, the MTA, the LIRR, or the Port Authority (PATH). Call us toll free at 866-502-9091 or contact us online today.

How long do MTA etix stay active?

60 days
Mobile ticket validity periods are the same as paper tickets. For example, a One-Way ticket will be valid for 60 days or until used, and a weekly ticket will be valid from Saturday through Friday.

Are metrocards being phased out?

What does MTA stand for?


Acronym Definition
MTA Metropolitan Transportation Authority (New York, NY, USA)
MTA Mail Transfer Agent (Internet E-Mail)
MTA Mount Allison University
MTA Los Angeles County Metropolitan Transportation Authority

Who is Metropolitan Transit Authority?

The Metropolitan Transit Authority of Harris County (stylized as METRO) is a major public transportation agency based in Houston, Texas, United States. It operates bus, light rail, bus rapid transit, HOV and HOT lanes , and paratransit service (under the name METROLift)…

What is Metro customer service phone number?

The customer service number of Metro by T-Mobile is 888-863-8768