Popular articles

How do I report a power outage to AEP?

How do I report a power outage to AEP?

In the event of an electricity outage in Central/South Texas, call AEP’s power outage number at 866-223-8508.

Who is AEP Energy?

AEP Energy is a certified competitive retail electricity and natural gas supply provider operating in 28 service territories in six states and Washington, D.C. AEP Energy supplies electricity and natural gas solutions to more than 700,000 customers and takes pride in making it easy for customers to buy, manage and use …

How do I cancel AEP Service?

How to cancel American Electric Power

  1. Call customer service on 800-277-2177.
  2. Ask to speak with a representative.
  3. Provide them with your account number and customer details.
  4. Request cancellation of your energy service and recurring payments.
  5. You will receive a confirmation letter or email.

How do I stop my electric from being shut off?

Other Ways to Prevent Electric Bill Shut Offs

  1. Tell the utility company you are having difficulties paying the bill.
  2. Ask for a payment plan to break the bill into 12 monthly payments.
  3. Request an extension before a turn-off notice is sent.
  4. Finally, put in a financial hardship claim if you qualify for financial assistance.

Can AEP disconnect remotely?

If the customer still has not paid, AEP can disconnect power for smart-meter customers via a remote-control center. This is possible because of the capabilities of newer electricity meters, which allow two-way communication between the meter and the utility.

Who do you call when your power goes out?

If you have noticed any fallen power lines, call 911 then call our emergency number immediately at 1-800-611-1911.

What is the difference between AEP and AEP Energy?

Truth: AEP Energy is a Competitive Retail Electric Service (CRES) provider and is a subsidiary of American Electric Power Co, Inc. (AEP). AEP Ohio is also an affiliate of AEP; however, AEP Ohio is an electric utility that must charge rates approved by the Public Utilities Commission of Ohio (PUCO).

Is AEP Energy legit?

AEP Energy was established in 2002 and is a certified retail electricity and natural gas supplier that operates in six different states as well as Washington, D.C. They are America’s Energy Partner℠ and supply electricity and natural gas to approximately 430,000 residential and business customers.