How do I contact Amazon about a missing package?

Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.

Will Amazon refund if package never arrived?

If you did not receive your package when it was supposed to arrive, you need to wait an additional three days after the due date and then request a refund. To check the status of your item, you can call Amazon customer service at 1-888-280-4331.

Does Amazon refund for stolen packages?

Step 3: Contact the seller or retailer Different retailers have different policies and processes for handling stolen items, but you’re usually entitled to a refund or a replacement. Amazon covers most stolen packages through its “A-to-Z” Guarantee Protection.

What do I do if my package says delivered but I never got it FedEx?

If it’s marked delivered, but you received no notice of the package in the office, it’s the office’s responsibility. If it’s marked delivered and it’s not in the office and you don’t have a notice, then it’s on FedEx again. In this case, make sure you alert the office when you are waiting for a package from FedEx.

What to do if your Amazon package may be lost?

How to submit a missing package claim to Amazon

1. Sign in to Amazon and go to your Order List.
2. Next to the item that hasn’t been received, click “View/File Claim.”

What do I do if someone stole my Amazon package?

Responding To Amazon Package Theft

1. Start with the delivery company.
2. Contact the seller.
3. File an Amazon stolen package claim.
4. Credit card coverage.
5. Plan ahead to be home.
6. Deliver to the office instead.
7. Use a package lock box.

Can you get a refund if your package is stolen?

USPS will reimburse you for stolen, lost, or missing packages if the mail was insured. If your package wasn’t insured, then they likely won’t issue a refund.

Does eBay refund for lost packages?

eBay’s position on missing items is clear – buyers are entitled to a refund under the Money Back Guarantee. If the tracking details show that the item has been in transit without movement for more than 7 days (10 for international shipments), refund the buyer the full sale amount including the shipping cost.

What should I do if my Amazon package never arrived?

Verify the shipping address. Look for a notice of attempted delivery. Look around the delivery location for your package. See if someone else accepted the delivery. Check your mailbox or wherever else you receive mail. Wait out the full 36 hours.

How do you report a missing package from Amazon?

Contact Amazon Customer service by e-mail, phone or live chat and describe your situation. The customer service associate can see the order details, can dive into the specific information for the missing item and can offer you a solution. Often times, the solution is to refund or re-send the missing item.

What do I do if Amazon lost my order?

Check if someone else at your address has accepted it.

What if your Amazon package is stolen?

‘Amazon package stolen’ or ‘Amazon order not delivered’ claims can affect your good standing as a seller and could even lead to account suspension. You can choose to refund the buyer’s money before the Amazon processes the claim. The buyer will then cancel the claim.